Frequently Asked Questions
Do I need an account to book an appointment?
Some appointments may be available without an account, while others may require registration. If an account is required, you can create one using the registration option on our website.
How can I book an appointment?
Select your desired service, choose a service provider if applicable, select an available date and time, provide the requested information, and confirm your booking.
How will I know if my appointment is confirmed?
You will receive a confirmation message on the website and, where supported, by email or SMS. Please check your booking status before visiting the service provider.
Can I book multiple appointments?
Yes, you can book multiple appointments, subject to service availability and the applicable booking rules. You may need to complete a separate booking for each service or time slot.
Can I choose a specific service provider?
If the platform supports provider selection for the service you choose, you can select your preferred provider from the available options.
Can I book an appointment for someone else?
Yes, where permitted. Provide the correct appointment details and the contact information required for the person receiving the service.
What happens if my preferred time is unavailable?
You can select another available date or time, choose a different service provider, or check again later for new availability.
Can I cancel my appointment?
Yes, if cancellation is permitted under the applicable booking policy. You can cancel through your account, where available, or contact the relevant service provider or our support team.
Can I reschedule my appointment?
Rescheduling may be available depending on the service provider's schedule and cancellation policy. Please request changes as early as possible.
Will I receive a refund if I cancel my appointment?
Refund eligibility depends on the cancellation policy displayed when you booked, the timing of your cancellation, and applicable law. Please review our Refund Policy for complete details.
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